As most employers realize, the number of employment-based complaints, charges and lawsuits filed by current or former employees have escalated rapidly in the past decade. Unfortunately, the bottom line for most companies is not whether, but rather when you’ll be faced with a legal issue involving an employee. The important thing is to take a proactive, preventive approach so you can minimize the likelihood of being sued. At Larizza Mediation & HR Consulting we can help your company with compliance training to minimize legal issues.
Enclosed, for your review, is a partial list of the Workshops we currently have available:
Each workshop is two hours in length and can accommodate up to 24 participants. You can select the workshops which meet your training needs. Program modules and what you will learn include:
Workshop I: The Role of the Leader
- Determining the role of supervision/management today
- Identifying key skills for effectiveness
- Reviewing the transitional role of leadership
- Assessing personal skills
- Goal setting and action planning for learning and development
Workshop II: Interpersonal Communication
- Determining communication impact on leadership role
- Communicating effectively on all levels (verbal, nonverbal, symbolic)
- Removing barriers to effective communication
- Listening as a key skill
- Sharing best practices for effective communication
Workshop III: Leadership
- Understanding the nature of leadership
- Recognizing characteristics of effective leaders
- Contrasting leader/follower behaviors
- Assessing leadership style and power
- Choosing the appropriate style to motivate employee performance
Workshop IV: Motivation
- Establishing a proper environment
- Understanding reinforcements of human behavior
- Assessing the impact of power
- Using appropriate techniques for motivating performance
- Practicing a “model” for managing performance improvement
Workshop V: Planning and Organizing Work
- Understanding the impact of planning
- Seeing planning as part of the “big picture” at work
- Setting goals and strategies
- Using planning tools for efficiency
- Involving others in projects and assignments
Workshop VI: Time Management
- Identifying time robbers and time wasters at work
- Understanding effective time management techniques
- Assessing time usage
- Exploring best time management practices
- Developing a time management strategy
Workshop VII: Delegation
- Defining the art of delegation
- Establishing the benefits of delegation
- Breaking down the barriers to delegating
- Mastering the “how to” of delegation
- Practicing an effective delegation process
Workshop VIII: Performance Appraisal
- Establishing objectives of performance appraisal
- Giving performance feedback
- Maintaining performance records
- Preparing and presenting the appraisal
- Coaching and Correcting for improved performance
Workshop IX: Problem-Solving and Decision Making
- Understanding the problem-solving model
- Gathering and analyzing data using problem-solving tools
- Creating and selecting alternative solutions
- Planning a course of action
- Evaluating the decision and the results
Workshop X: Building an Effective Team
- Establishing a shared vision
- Understanding how groups develop
- Defining the key team roles
- Conducting effective team meetings
- Dealing with team conflict
- Maintaining personal and team performance momentum
Advanced Skills Workshops
Each workshop is three hours in length and can accommodate up to 24 participants. You can select the workshops which meet your training needs. Program modules and what you will learn include:
Advanced Workshop I: Strategic Leadership
- Understanding the “transitional” role of the supervisor
- Becoming aware of the trends for leaders
- Recognizing the new skills needed for mastering performance
- Assessing personal readiness level for the transition
- Creating a strategy for a successful transition
Advanced Workshop II: Managing Change and Stress
- Understanding the Change Process
- Recognizing resistance in self and others
- Learning the skills of the change agent
- Using tools to enhance focus and commitment
- Understanding stress and developing coping strategies
Advanced Workshop III: Performance Coaching and Mentoring
- Determining opportunities to coach performance
- Gaining the trust and commitment of the performer
- Developing the coaching plan
- Practicing the key coaching skill steps
- Mentoring performers of the future
Advanced Workshop IV: Dealing With Difficult Performance Issues
- Identifying difficult performance issues
- Developing an assertive and proactive approach
- Understanding ethical and legal implications
- Practicing the appropriate “corrective” actions
- Monitoring for success
Advanced Workshop V: Managing Conflicts
- Understanding the nature of conflicts
- Assessing personal conflict management styles
- Practicing alternative approaches
- Tools for creating consensus
- Developing a Win/Win action plan
Advanced Workshop VI: Collaborating at Work
- Identifying collaborative partnerships
- Developing and implementing collaborative initiatives
- Building synergy into the process
- Reinforcing continuous improvements
- Strengthening the relationships for long term success
Advanced Workshop VII: Business Ethics
- Defining Ethics in the workplace
- Determining the benefits of ethical behavior
- Developing specific criteria and behaviors which enhance ethical decisions
- Practicing using these criteria in ethical situations
- Learning how to apply these behaviors at work
Advanced Workshop VIII: Leading Effective Meetings
- Giving purpose to the meeting
- Clarifying participant roles
- Developing high participation
- Dealing with distractions and inappropriate behaviors
- Insuring successful outcomes
Advanced Workshop IX: Managing Projects
- Understanding project management principles
- Developing an effective project plan
- Selecting an appropriate implementation strategy
- Using tools to control and monitor for favorable results
- Creating project reports
Advanced Workshop X: Managing High Performance Work Teams
- Understanding why teams stall or fail
- Assessing a team’s performance
- Implementing team development strategies
- Maximizing the team’s potential
- Mastering techniques for maintaining high performance
High Performance Work Teams Workshops
Larizza Mediation & HR Consulting, LLC has developed a Teamwork Training Program specifically for work groups who want to develop the key competencies of “high performance” work teams. In an era a fast paced change, heightening competition, and struggling to make the most of shrinking resources, developing the skills and behaviors of effective team work are essential for present and future success.
The Problem: Wasted energy, lost time, high frustration, costly rework; all typical symptoms in today’s work place. And the pressure to compete, and to provide high quality services that satisfy and maintain costumers’ satisfaction. At no other time has the need for effective and efficient processes like collaborative planning, problem solving and decision making been more acute.
One Solution: Teamwork: merging the skills, talents, knowledge and experience of all the key players to maximize the critical resources of time, budget, materials, and most importantly creative people. Successful work places today have found the great value of building strong, committed teams from individuals who create a shared vision, communicate effectively inside and outside of their group, clearly understand their roles and use efficient quality work tools to meet their goals, solve their problems, and follow through with high commitment. But teamwork requires new skills, new knowledge, and new experiences for groups to be successful. One key way to enhance success is by the process of team learning through team building.
Purpose: The purpose of this training is to enhance the awareness of the benefits of team work within each of the work group members, and to develop the essential team skills necessary for high performance and outstanding results.
Process: The entire work group (manager/supervisor, employees/associates, and any support members), meet for 8 consecutive three hour sessions to develop the essential building blocks of a high performance team:
- shared vision
- effective communication
- clarity of roles and responsibilities
- efficient work process and quality tools
These sessions are designed to provide the group with 24 hours of team learning and skill building to develop high performance and outstanding results. The training facilitator guides and coaches the team through job and non-job related activities which result in higher levels of performance awareness, skill development, and shared responsibility for outcomes. The entire process is easily understood, practical to apply, and conducted in a hands on, highly participatory learning environment. The teams create their learning plans for applying their development back to the work place.
Who should attend: This process is most effective when attended by -
- intact work groups or work teams
- long term project or planning teams
- cross functional process improvement or redesign teams
- ongoing management, leadership, steering teams
- any group interested in improving its team performance
Benefits: Groups that participate in this team development and team building will achieve the following benefits:
- higher sense of purpose and mission
- cohesiveness and group identity
- enhanced ability to communicate openly and honestly
- higher levels of trust
- better understanding and acceptance of individual and group roles
- skills for managing conflicts, providing feedback, planning, problem solving and making team decisions
- a variety of high performance and quality work tools for practical application
Outline of the program and what you will learn:
Workshop 1 - Introduction to Team Work
- Introduction to the eight week Workshop
- Distinguishing teams from groups
- Developing the rationale for teamwork
- Identifying the team skills
- Assessing current team performance
- Establishing a team learning plan
Workshop 2 - Creating a Shared Team Vision
- Determining the team’s purpose
- Developing the team mission
- Establishing the team values and ground rules
- Enhancing team cohesiveness and commitment
Workshop 3 - Effective Team Communication
- Understanding individual strengths and weaknesses
- Valuing differences in communication styles
- Building an environment of high trust
- Developing team feedback guidelines
Workshop 4 - Managing Team Conflicts
- Uncovering areas of internal/external team conflict
- Assessing conflict resolution strategies
- Developing the collaboration approach
- Establishing guidelines for building constructive internal/external relationships
Workshop 5 - Clarifying Team Roles
- Understanding the role of individuals on a team
- Identifying barriers to commitment and follow through
- Clarifying expectations and needs
- Accepting responsibility for role fulfillment
Workshop 6 - Functional Team Roles
- Defining the Key Team Roles
- Identifying dysfunctional team behaviors
- Building role competencies
- Improving the team meeting through effective roles
Workshop 7 - Creating High Performance in Teams
- Developing the problem solving capacities
- Learning to co-create results through planning
- Making team decisions
- Using the Quality Tool Box
Workshop 8 - Maintaining High Performance in Teams
- Identifying the major team pitfalls
- Understanding and using the power of synergy
- Co-creating strategy for success
- Planning for successful learning application
We hope that you will come and visit us soon.
